EmailAddress.ai
    Legal

    Terms of Service

    Last updated: January 1, 2025

    Trusted by High-Volume Senders

    OracleGE HealthcarePhilipsMayne PharmaAstraZenecaThermo FisherAdobe

    1. Acceptance of Terms

    By accessing or using EmailAddress.ai services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services.

    2. Permitted Use

    You may use our services only for lawful purposes and in accordance with these Terms. You agree not to use our services: to send spam or unsolicited bulk email; to violate any applicable laws or regulations; to infringe on any third party's rights; to attempt to bypass our rate limits or security measures.

    3. Account Responsibilities

    You are responsible for maintaining the confidentiality of your API keys and account credentials. You are liable for all activity occurring under your account. You must notify us immediately of any unauthorized use at security@emailaddress.ai.

    4. Data Licensing Terms

    B2B and HCP data licensed through our platform is subject to separate data licensing agreements. Licensed data may only be used for the purposes specified in your agreement. Redistribution, resale, or sublicensing of data is prohibited without written consent.

    5. API Usage

    API usage is subject to the rate limits specified in your plan. Exceeding rate limits may result in throttling or temporary suspension. We reserve the right to modify API endpoints with 30-day advance notice.

    6. Service Availability

    We target 99.9% uptime for enterprise customers and 99.5% for standard accounts. Planned maintenance windows will be communicated 48 hours in advance. Service credits for downtime below SLA thresholds are available per your service agreement.

    7. Limitation of Liability

    EmailAddress.ai's liability for any claim arising under these terms is limited to the fees paid by you in the 3 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.

    8. Termination

    Either party may terminate the agreement with 30 days written notice. We may terminate immediately for violations of these terms. Upon termination, your access will be revoked and data will be deleted per our retention policy.

    9. Governing Law

    These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles. Any disputes shall be resolved in the courts of New York County, New York.